Why WhatsApp instead of live chat?

With the Futy widget, calls are forwarded to WhatsApp, this gives the user the feeling of being in direct contact with you as a company. 

With a Livechat, a visitor's question must be answered within 30 seconds, otherwise they have usually already left. With WhatsApp, the customer does not expect an immediate response in the same way they do in everyday life. Because of this, the Futy WhatsApp widget requires a lot less effort than a live chat and you will never again miss out on a request because you respond too late.