File out via WhatsApp forms

It is not technically possible (in WhatsApp) from the Futy WhatsApp forms on the website to request a file and send it directly via WhatsApp. 

We do have a workaround for this: set an automatic greeting in the WhatsApp Business app asking them to send the file in the WhatsApp. 

1. Open the WhatsApp Business app and go to "settings" and then Business Tools. 

2. Go to Greeting Message.

3. Type the desired message asking if they can send the file/photo. 

4. When you receive a completed WhatsApp form, a message is automatically returned asking if they can send a file/photo. 

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