Can you set an auto reply for WhatsApp?
In the WhatsApp Business app, it is possible to set an absence message. Here you can type a WhatsApp message that will be sent automatically. You have 3 options to set when the auto reply will be sent:
- Out of hours*
- Always
- At specific times
You also have the option to specify to whom the WhatsApp auto reply should be sent. You can choose between:
- Everyone
- Everyone but my contacts
- Everyone except selected contacts
- Selected contacts only
For example, when a visitor contacts you outside of business hours via the WhatsApp widget on your website. Then you can automatically send back a WhatsApp message that you are currently closed, but will respond the next business day.